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Exceptionally, during the Christmas period, all orders made from November 2, have until January 10 for their return. As of that date, the period of 30 calendar days will be maintained from receipt of the order.
If you want to return a product please follow this steps:
Street Puntarenas, 12
Pol. Ind. El Tablero
35109, El Tablero de Maspalomas
Las Palmas
Spain
You can choose the delivery service of your choice.
All shipping costs must be paid by the sender. If there are additional costs due to customs and taxes these will subtracted from the total refund.
In the case you received the wrong item or it presents a defect, please contact us and we will handle the delivery service and return cost.
You can also return the product in any of our physical store. This service has no cost.
For exchanges please follow the return instruction and then place a new order.